My passion.
I am a Berliner - grateful and proud to have grown up in the streets of this lively city, characterized by its directness and its unmistakable energy. Over 12 years ago, my journey in tourism began by a happy coincidence with an apprenticeship in one of Berlin's most renowned grand hotels. As a Berliner, the start was anything but smooth, but one thing quickly became clear: I had found my calling in tourism. My goal was always not only to offer my guests a smooth, carefree and pleasant stay, but to give them a real, authentic and unforgettable Berlin experience. (Read more about the vision here)
As a Berliner, one thing was always most important to me: to represent my beautiful homeland honestly and authentically. This attitude became my passion.
The city map that changed everything.
During my time at the hotel, I had a simple idea because no visitor really discovers the heart of Berlin: I hung a large city map in the office behind the reception and asked all my colleagues to write down their personal favorite places - clubs, cafes, market halls, parks, flea markets and everything that Berlin meant to them. The idea was to understand what the city means and what it means to each individual. The question "What does Berlin mean to you?" is so profound and interesting that I still like to ask it even after 10 years.
What began as a small, spontaneous project quickly grew. Soon the map was full of notes, photos, markings and pieces of paper. We exchanged information about the entries every day and visited many of the places marked on it. We discussed and looked for ways to pass on this genuine and honest feeling to our guests. We decided to leave the typical sightseeing spots behind and recommend our favourite places. The guests' reactions were overwhelming and far exceeded our expectations. Many of them discovered for the first time a Berlin that was not represented in any travel guide - authentic, honest and unadulterated. I realised early on that this personal service would become increasingly important.
From hotel to heart project.
After three years at the Grand Hotel in Berlin, my career took me to Hamburg and Amsterdam, where I was able to help open several 5-star hotels. I continued to develop my city map idea in every hotel and every city with motivation and enthusiasm. It was also nice for me to get to know the initially unfamiliar cities in a new and special way. I developed a serious understanding of the city. That is exactly what I want to pass on with no tourist info .
My longing and love for my home drew me back to Berlin and I worked for a few years in Berlin's private 5-star hotel industry. I started visiting my former workplaces in other cities and one thing quickly became apparent: my simple city map idea had not only stuck in the individual hotels, but had become an integral part of the guest service. Employees and guests alike raved about the personal recommendations and the positive effects were clearly visible: better feedback, more reviews and, above all, happier guests and therefore more motivated employees.
